How to Download an Old App of Duo Mobile

Are you looking for a way to download an old app of Duo Mobile? With the increasing use of two-factor authentication (2FA) in various applications and services, it is essential to ensure that you have the correct version of the app installed on your device. In this article, we will guide you through the process of downloading an old app of Duo Mobile.

Before we begin, please note that if you encounter any trouble during the process, you can reach out to the Shared Services HelpDesk for CCV for assistance.

To start with, use the Duo app on your new phone to zap it and associate your new phone with your account. Once you click on the 'I have Duo Mobile installed' option, a QR code will be displayed. Since we already have the app installed, check the box at the bottom of the screen to confirm that you are replacing the number.

However, please note that subsequent updates may replace the rolled-back version of the app. When you want to install a specific version of the app, make sure to download it from a trusted source.

Another important thing to keep in mind is that no Duo Mobile releases are available for iOS versions earlier than 10. Therefore, if you have an older iPhone or iPad, you may not be able to use the Duo Mobile app.

Step 3: Deactivate updates, if necessary

After completing the verification process using your preferred method, you will need to add your new device. To do this, enter your phone number and follow the prompts to install the Duo Mobile application from the App Store.

Once you have installed the app, you will be asked to verify once more that it's you with your old device. This is a security measure to ensure that only authorized devices can access your account.

What You Need to Do

To add your new phone to your VSC Duo multi-factor authentication profile, make sure you have both your new and old phones on hand.

Here are the steps:

1. Download the Duo Mobile app from a computer or your old phone.

2. Log in to the Portal like you would normally, but pause when you get to the Duo screen.

3. Click on 'Add a new device' and follow the prompts.

4. Enter your phone number and complete the verification process.

Important Note

If you are an end-user attempting to delete an account from your Duo Mobile app, please see this article for more information. Please note that deleting an account from the app will permanently remove it and cannot be restored.

In conclusion, downloading an old app of Duo Mobile is a straightforward process that requires some preparation and caution. By following these steps, you can ensure that your device is compatible with the latest version of the app and that you have the correct version installed on your phone.

Download an old app of duo mobile